Industry · NGOs & Social Sector
Donor, grant and beneficiary systems at a price an NGO can actually justify.
Donor CRM, grant management and beneficiary tracking for NGOs and trusts in India. FCRA and 80G compliant, sized for mid-size organisations. Delhi NCR.
NGOs & Social Sector
2 case studies
- 6 common problemsthe ones we see most
- 6 things we buildfor ngos teams
- 2 case studiesfrom this sector
- Written estimatefixed price, before work starts
How we approach ngos work
Once an NGO crosses a certain size, Excel stops coping. Grant reports take a week to put together. 80G receipts go out late and donors notice. Beneficiary files sit in cupboards, and during an audit nobody can find the one that matters. Enterprise nonprofit software exists, but it's priced for organisations ten times your size. We build management platforms sized for a mid-size NGO, with FCRA and 80G requirements handled from the start.
The problems we see most often
If a few of these sound like your week, a custom system is probably worth a look.
Donor records in spreadsheets, with acknowledgement letters typed by hand
Grant utilisation reports that take several days to compile each quarter
FCRA and 80G gaps that keep showing up in audits
Beneficiary files in paper folders, with no view across a programme
No easy way to see who is mid-programme and who has completed
Several programme teams, none of them sharing a data system
What we build for ngos businesses
- Donor CRM that generates 80G receipts and keeps contribution history
- Grant management that tracks budget heads and exports utilisation reports
- FCRA-compliant tracking of foreign donations, with an audit trail
- Beneficiary registration with milestone tracking per programme
- A document vault with access controlled by role
- Quarterly grant reports generated from live data, not rebuilt by hand
What we've actually built
Real projects in this sector, with the problem and the outcome.
NGO / Social Sector
A Delhi-based NGO managing 6 livelihood programmes
Donors lived in Excel, beneficiary files in paper folders, and grant utilisation in yet another spreadsheet tracked by hand against budget heads. Each quarterly grant report took 5 days, most of it spent digging through filing cabinets and matching disbursements to programme milestones manually. The previous year's FCRA compliance audit had flagged missing donor acknowledgement letters. And there was no way to tell whether a beneficiary had finished a programme or was stuck halfway.
Read the case studyOutcome
The quarterly grant report now gets done the same afternoon instead of over 5 days. 80G letters go out automatically within 24 hours of a donation being recorded, which closes the FCRA gap the previous audit flagged. Every beneficiary record across all 6 programmes is digitised. The programme director's team now uses the data to spot beneficiaries who've stalled mid-programme, instead of finding out at the end of the cycle.
Education / School Management
A chain of 3 schools, Noida
Three schools meant three Excel files for attendance, three fee receipt books, and a central office that had no idea what was happening on any campus until someone called. Fee reminders went out as phone calls from the front desk, one parent at a time. Teachers compiled monthly attendance registers by hand, which ate 4–5 hours at the end of every month. Parent queries made up roughly 30% of the front desk's calls.
Read the case studyOutcome
Fee collection went up 31% in the first two months, mostly because automated reminders replaced phone calls. End-of-month attendance work for teachers fell from 4–5 hours to under 20 minutes. The parent portal now answers about 65% of the queries that used to need a call to the office. The central admin's verdict on the multi-campus view: 'something we didn't know we needed until we had it.'
Related pages
Have a ngos project that needs a custom system?
Tell us what you're dealing with. We'll tell you honestly whether it's something we can help with, and what it would take.
- First conversation is free
- Written estimate before anything starts